Someone in this building holds the keys to my upcoming travel to Iceland and Denmark. When I booked the trip many months ago, I checked to ensure my passport would still be valid. I did not realize that when traveling to countries in the European Union, your passport must be valid for 6 months after your scheduled return. My passport will expire in October providing only 2 months of extension. Renewing a passport by mail, even with expedite fees is currently taking three months. My only option now is an emergency renewal which must be done in person in this building not more than three days in advance of travel and by appointment only. The problem is it is currently IMPOSSIBLE to schedule an appointment. The online system for doing so was taken out of service on Wednesday because third-party bots were booking all available appointments and selling them to desperate would-be travelers. The automated phone system they put in place to replace it is currently non-operational and no matter what you do, you wind up with a busy signal. Out of desperation, I drove into Boston to try and get an appointment in person. The very well-armed security staff there made it abundantly clear that you could not enter the passport office without already having booked an appointment. What a complete and total cluster f**k.